The questions we get on every call.

Answers to the things people always ask, organised by who is asking. If we missed yours, the discovery call is free.

A virtual assistant on a video call
For clients

Pricing, matching, swaps, and timelines.

For applicants

Training program, schedule, and equipment.

Operations

Security, tools, time tracking, and coverage.

Working with BLVD

For clients.

After your discovery call, we typically introduce a shortlist within 48 hours. From signed agreement to onboarded VA is usually 7–10 days.
Yes. Our roster spans Manila, Cebu, and several US time zones. We will match you with someone whose hours overlap with yours, even if that means a graveyard shift on their end.
Tell your Account Manager. We will introduce a new candidate within 48 hours at no charge, and you do not pay for the wait time between matches.
No. Every Boulevard VA retainer is month-to-month. Cancel any time with one week of notice. There are no setup fees or penalties.
Yes. Your VA can support anyone on your team at no additional cost, as long as it stays within the hours you have purchased.
Joining the team

For applicants.

Pick a track on the opportunities page, upload your resume, and submit. Our recruitment team responds within one business day. If you advance, you will have a one-on-one interview followed by a written assessment.
Yes. The two-week certification program is paid. We invest in our people before placing them with clients.
A laptop with Intel Core i5 (8th gen+) or AMD Ryzen 3+, 8GB+ RAM, stable internet, a quiet workspace, and decent lighting for video calls.
Yes. We offer both part-time (10–29 hrs/week) and full-time (30–40 hrs/week) placements. Both go through the same training program.
Most placements are US-based, so the standard schedule is a graveyard shift in Manila time (roughly 10pm–6am). Some EU and APAC roles also exist.
Operations & security

Logistics.

Every VA passes a computer security and technical audit before joining the roster. We use shared password managers, audit logs, and never store client data locally.
We use industry-standard time tracking software that captures activity. Clients have login access to view their VA's hours and activity in real time.
Yes — your VA works inside your stack. Notion, Asana, Slack, HubSpot, Shopify, QuickBooks, whatever you already use. We do not require you to switch.
Your Account Manager arranges trained backup coverage at no additional cost. You will not lose continuity for ordinary absences.
Still curious?

We will answer over a 20-minute call.

Book a discovery call. No funnel, no sales pitch — we'll answer everything you ask, in plain language.

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